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This Privacy Policy explains how Shree Saibaba Charitable Trust ("the Trust", "we", "us", or "our") collects, uses, stores, and protects information when you visit or use this website (the "Website").
We are a charitable trust registered with the Government of Gujarat in Rajkot, Gujarat (Registration No. E-8462, registered 11 September 2008). We operate this Website primarily to share information about our seva programs and to let you contact us voluntarily.
We do not sell personal information. We do not run user accounts, newsletters, or online payment collection on this Website. Apart from what you choose to send through our contact form and limited technical data described below, we do not proactively collect personal information from you.
This Policy is prepared with reference to applicable Indian law, including the Digital Personal Data Protection Act, 2023 (DPDP Act), the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (SPDI Rules), as amended from time to time.
By using this Website, you acknowledge that you have read this Privacy Policy. If you do not agree, please discontinue use of the Website.
Public information on the Website (including statistics, dates, and program descriptions) is published for general awareness only. Such content is approximate and is not warranted as precisely accurate; see our Terms & Conditions for the full disclaimer on informational content.
1. Who Is Responsible for Your Data?
For personal data processed in connection with this Website, Shree Saibaba Charitable Trust acts as a "Data Fiduciary" under the DPDP Act.
Certain technical services (website hosting, analytics, and contact-form delivery) are provided by third parties who may process limited data on our behalf as "Data Processors" or independent controllers, as described in Section 8 below.
2. What Information Do We Collect?
We collect only the categories of information described below. We do not collect passwords, payment card data, government ID numbers, or health records through this Website.
2.1 Information you provide voluntarily (Contact Form)
If you use our online contact form, you choose to provide:
- Name
- Email address
- Phone number
- Purpose of contact (e.g. general inquiry or volunteering)
- Message content
- Language preference (locale) for the form
2.2 Information we do not ask for
We do not require you to create an account, subscribe to marketing emails, or complete profiling questionnaires on this Website. We do not knowingly collect personal data from children under 18 years of age through this Website.
2.3 Automatic technical and usage data (Analytics)
When you browse the Website, limited technical information may be collected automatically through analytics tools we use:
- Google Analytics 4 (GA4): may process information such as pages viewed, approximate geography, device and browser type, referrer URL, and online identifiers (including cookies). Google may process IP addresses in accordance with its own policies.
- Vercel Web Analytics: collects aggregated, privacy-oriented metrics such as page views, referrer, device type, browser, operating system, and country derived from IP at the edge. Vercel states that it does not store IP addresses with analytics events and does not use cookies for this service.
2.4 Server and security logs
Our hosting and content-delivery providers may temporarily process standard server logs (for example, IP address, request time, and requested URL) for security, abuse prevention, and reliability. We do not use these logs to build marketing profiles.
4. Legal Basis and Purposes of Processing
Under the DPDP Act, we process personal data for specified, lawful purposes with appropriate notice. In practice:
- Contact form data: processed to read and respond to your inquiry, coordinate volunteering interest, maintain internal records of communications, and protect the Trust against spam or misuse. Your submission is voluntary; you may instead contact us by phone or email without using the form.
- Analytics data: processed in our legitimate interest to understand aggregate Website traffic, improve content, and measure performance. Where consent is required under applicable law for non-essential cookies, you may withhold consent by disabling cookies in your browser.
- Security logs: processed to keep the Website available and secure.
5. How We Use Your Information
- Operate, maintain, and improve the Website.
- Respond to messages you send through the contact form.
- Send administrative email notifications to our designated trust inbox when a form is submitted (we do not use the form to send bulk marketing to you unless you separately agree outside this Website).
- Record submissions in a secure spreadsheet used only for trust administration.
- Understand aggregated visit patterns through analytics.
- Comply with applicable Indian law, regulatory requests, or court orders.
- Protect the rights, safety, and property of the Trust, beneficiaries, volunteers, and Website users.
7. Storage Location and Cross-Border Processing
Contact form submissions are processed through Google services, which may store or process data on servers located in India or other countries. Analytics providers may likewise process data globally.
Where personal data is transferred outside India, we take reasonable steps to ensure that appropriate safeguards consistent with applicable law are in place, including contractual protections with service providers where available.
8. Third-Party Services and Independent Policies
Third-party providers have their own privacy policies. We encourage you to review them:
- Google Analytics: https://policies.google.com/privacy
- Google Workspace / Apps Script: https://policies.google.com/privacy
- Vercel Privacy Policy: https://vercel.com/legal/privacy-policy
- Vercel Web Analytics documentation: https://vercel.com/docs/analytics
9. How Long We Keep Information
We retain personal data only for as long as necessary for the purposes described in this Policy, or as required by Indian law (including tax, trust governance, or litigation hold requirements).
Contact form records in our administrative spreadsheet are generally retained for a period reasonable to manage inquiries and trust records (typically up to three (3) years unless a longer period is required for a specific matter), after which we delete or anonymize them where feasible.
Aggregated analytics data may be retained in provider dashboards according to each provider's default retention settings.
When retention ends, we take reasonable steps to delete or anonymize personal data.
10. Security Measures
We implement reasonable administrative, technical, and organizational safeguards appropriate to the nature of the data we hold, including access controls on trust systems, use of reputable service providers, and limiting access to contact submissions to authorized trustees or volunteers.
No method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
If we become aware of a personal data breach likely to affect your rights, we will take steps consistent with the DPDP Act and applicable rules, including notification to the Data Protection Board of India and affected individuals where required.
11. Your Rights (Data Principal Rights)
Subject to applicable law, you may have the following rights regarding your personal data:
- Right to access information about personal data we process about you.
- Right to correction of inaccurate or misleading personal data.
- Right to erasure of personal data when retention is no longer necessary for the stated purpose (subject to legal exceptions).
- Right to withdraw consent where processing is based on consent (without affecting prior lawful processing).
- Right to nominate another individual to exercise your rights in the event of death or incapacity, as permitted under the DPDP Act.
- Right to grievance redressal and escalation to the Data Protection Board of India as provided under law.
To exercise these rights, email shreesaibabacheritabletrust11@gmail.com with the subject line "Privacy Request" and include your name, contact details, and a clear description of your request. We will respond within thirty (30) days, or such other period as prescribed under applicable rules, and may ask for reasonable information to verify your identity.
We may refuse requests that are manifestly unfounded, repetitive, or prohibited by law, or where retention is required for legal compliance.
12. Grievance Officer
In accordance with the Information Technology Act, 2000 and rules made thereunder, and for DPDP-related grievances, you may contact:
Shree Saibaba Charitable Trust
Address: Gayatrinagar Main Road, Rajkot, Gujarat, India
Email: shreesaibabacheritabletrust11@gmail.com
Phone: +91 92655 26602
We will endeavour to resolve grievances within one (1) month from receipt.
13. Children's Privacy
This Website is not directed at children under 18 years of age. We do not knowingly collect personal data from children through the Website. If you believe a child has submitted personal data through the contact form, please contact us and we will take appropriate steps to delete it.
14. Links to Other Websites
Our Website may contain links to third-party websites (for example, social media platforms). We do not control and are not responsible for the privacy practices of those websites. Please review their privacy policies before providing personal data.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page and update the "Last Updated" date above.
Material changes may also be highlighted on the Website where practicable. Continued use of the Website after changes become effective constitutes your acknowledgment of the updated Policy, to the extent permitted by law.
16. Contact Us
For questions about this Privacy Policy or our data practices, contact:
Shree Saibaba Charitable Trust
Gayatrinagar Main Road, Rajkot, Gujarat, India
Email: shreesaibabacheritabletrust11@gmail.com
Phone: +91 92655 26602
Registration: E-8462
This document is provided for transparency and user information. It does not constitute legal advice. For specific legal questions about the Trust, please consult qualified counsel in India. Unless stated otherwise in our Terms & Conditions, numbers, dates, and descriptive information elsewhere on this Website are approximate and must not be treated as certified or legally binding facts.
